If a student thinks they are being harassed, they should keep a record of the incident(s) in order to recall what has been happening.
In the first instance, the student being harassed should make it clear as soon as possible to the person causing offence, that their behaviour is unacceptable to them, if possible and appropriate to do so. A significant number of concerns can be resolved at this stage.
If the complainant feels unable to speak to the person causing offence, they could ask a sympathetic colleague/friend (who is a member of Swansea University), or a Students' Union representative, to go with them to speak to the person concerned, or to go in their place.
Where the complainant does not consider that it is appropriate, or possible for them to raise their concern with the alleged harasser, or their complaint remains unresolved thereafter, they should contact a harassment adviser (in accordance with Stage 2 below).
The complainant can contact one of the University's trained Harassment Advisers, all of whom will be willing to discuss incidents, however large or small they seem. At this stage, they will listen sympathetically to the complainant’s problem, not making any judgements. Once the problem has been identified, the Harassment Adviser will be able to outline any appropriate actions.
Any discussion will be confidential. Further action would not be taken, without the express permission of the complainant. (The exception to this is where a criminal act takes place, and the University has a legal responsibility to take appropriate action).
The Harassment Adviser, together with the complainant, will implement the option(s) decided upon under Stage 2. For example, it could be agreed that the Harassment Adviser will send an e-mail to the alleged harasser, outlining the complaint. They could meet with the alleged harasser (with or without the complainant), to try to facilitate a resolution.
Any explanation, apology, or other response (verbally, by email or in writing) offered by the alleged harasser, should be passed back to the complainant by the harassment adviser. The ideal outcome is that problems are resolved, although this does not mean that there will be a punishment.
If following the initial action outlined above, the harassment continues, or is of a more serious nature than can be dealt with by means of the above, a formal written complaint can be made, in accordance with the Formal Procedures. The University’s Harassment Advisers should be contacted for advice about these procedures.