Student Experience Manifesto

How are we improving your education?

We’ve been working hard over the last twelve months to continue to improve your Student Experience at Swansea University. 

What's new?

The key projects we’ve been working towards are:

Academic Mentors

All students will be given an academic mentor, who will support you with your personal and professional development and will be your first point of contact for any issues.   

You will have at least two one to one meetings each study year with your academic mentor who will also have regular office hours when you can drop in.  In addition, you will be supported by workshops and/or group meetings depending on the College.   There is also a student information office within every College and the central MyUniHub to assist with any queries or issues you may have. 

Student Feedback

Every student now has the opportunity to feedback to their lecturers during and at the end of every module and benefit from real time improvements through Module Feedback.

We’ve listened to student feedback and have made the surveys quicker to fill out and will be sending you fewer emails to ask you to take part in the surveys. For more information on Module Feedback visit our pages.

Attendance Monitoring

New student card terminal readers have been introduced to St David’s Campus so there is now complete coverage across Swansea University.

To view our guide on Attendance Monitoring see our web pages.



Students' Union Bay Campus

Union building is now the new home for all things societies and student voice. There is also access to the Advice and Support Centre, the Fulton Outpost (for all your Swansea Uni clothing) and an on-campus Nursery.

Campus Development and Facilities Improvement

Teams within Estates & Facilities Management have been working together with ISS and SALT to develop a number of new learning spaces at the Bay and Singleton Park Campuses.

At Singleton Park Campus we have opened four new seminar spaces in the Talbot Building, a brand new laboratory in the Margam Building, and an 80 capacity PC Lab in the brand new Department of Chemistry. Floors 2 and 3 of Union House are also being transformed into new learning environments. Floor 3 is due to open, with floor 2 to follow at the start of the second semester.

At the Bay Campus we have just opened the Nanhyfer Work Zone in the new Nanhyfer residence building to the west of campus. The suite offers seminar rooms, meeting rooms and two new dedicated study spaces with extended opening times for your convenience.


What will we be talking to you about in 2017/18?

We’ll be working on projects to continue to improve your Swansea experience and asking you what you’d like to see via the Student Opinion Panel! 

The Swansea Graduate

We’ll be working with you to consider what makes Swansea Graduates unique, and how the University can best equip students for life after you graduate. 

Review of the Academic Year

In order to make more efficient use of space and enable greater student flexibility the University will be working with students to investigate the possibility of making changes to the Academic year. This may include changes to which weeks are designated for teaching, revision and assessment.

Reviewing your Curriculum

In order to ensure academic, personal and professional development skills for students are embedded within your programmes of study, we’d like to review and reshape the curriculum at Swansea with your help.

Digital Strategy

The University is re-thinking its approach to digital provision and will be working with students to enhance their digital experience through six key themes.

The first three themes, Education, User Led, and Innovation, form the basis of improving the experiences of our staff and students by ‘transforming lives and futures through the provision of an outstanding academic environment’.

The remaining three themes, Infrastructure and Security, Sustainability and Governance and Information Flow and Process Change are the underpinning concepts of getting all the basics right. Each one needs to be explored in turn as they are large and complex issues that call for a fundamental re-thinking of the University’s overall approach to digital provision.

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