+44 (0) 1792 606000
Academic Services - Supporting your Swansea student experience
Committed to providing service excellence for students
Monday to Friday 8:30am-5:30pm
The office will be closed on Bank Holidays and over the Christmas closure period.
+44 (0) 1792 606000
Academic Services is found on the main Singleton Campus.
Academic Services Reception can be accessed via the doors to the Singleton Abbey Stable Block (Building 2.1 on the Campus Plan).
Academic Services, in a joint application with Student Services and Information Services and Systems, have been granted the Cabinet Offices Customer Service Excellence Award which is given in recognition of individuals or teams who have gone the extra mile to deliver outstanding Customer Service.
The Award was based on submitted documentation, in addition to a two-day assessment visit in March. The assessment included interviews with University students, staff and external partners to ensure that we met the required level of service in five areas:
Raymond Ciborowski, Registrar of Swansea University said: "We are very proud that staff from our University have been recognised again for this award. Our Library and Information Services were one of a small number of university libraries and ICT services in the UK to achieve the Customer Service Excellence Award back in 2007. Now our Professional Services Teams have shown that they too can provide an outstanding service. The joint application award is a first for a University from Wales and highlights the excellent service that the teams provide all year round to our academic community."
Find out how to access the questionnaire and how your feedback will be used to make improvements.
All you need to know about examinations at Swansea University
Here are some of the most common queries that you may have regarding your studies.
Up-to-date news, forms and documents for current students are available on Academic Services' MyStudies site.
For academic regulations, policies and guidance, please visit the online Academic Guide.
Learn more about the ways that you can improve your employability through resources available from the University, including Gradintel and the Higher Education Achievement Report (HEAR).
Your user name is the first part of your Swansea University e-mail address before the @ symbol.
If your email address is email@example.com then your user name is 123456. Use your normal University password.
If you have problems logging in using your username and password then please contact IT Support, telephone:(01792 29) 5060.
You can change your password at My Password